AUTO · INDUSTRY-SPECIFIC

An AI receptionist for auto shops.

The phone rings 47 times a day. Forty-two of those are price questions, parts inquiries, or 'when can you fit me in?' iSada answers all of them — bilingually — so your service writer stays at the desk and your tech stays in the bay.

isada.ai/service-bay
08:17
PARTS INQUIRY · LIVE TRANSLATION ES → EN
2018 HONDA CIVIC · BRAKE PADS
Akebono ProACTCA$84.20
Labor (1.2 hr)CA$132.00
EstimateCA$216.20
¿Cuánto cuesta cambiar las balatas de mi Civic?
Las balatas Akebono para tu Civic 2018 son CA$84. Con mano de obra, son CA$216 en total. ¿Lo agendo para el jueves?
Booked · Brake ServiceTHU 9:00 · BAY 2
THE NUMBERS WE HEAR MOST

What this industry is actually losing.

Industry estimates based on auto shops operator conversations. Actual results vary.

52% / DAY
52%

Of incoming calls are parts/estimate questions — not actual bookings. iSada answers them so the service writer can wrench.

BILINGUAL
EN ⇄ ES

Live translation between Spanish-speaking customers and your English-only mechanic, mid-call.

+CA$840 / WEEK
+CA$840

Average revenue lift from never missing a tow-in or roadside emergency call.

WHAT ISADA DOES FOR AUTO SHOPS

Built for the bay, not the call center.

Parts pricing, labor estimates, live translation, tow-in triage, fleet accounts — the calls a generic chatbot can't handle without your service writer.

PARTS & ESTIMATES

Quotes brakes, oil, alignments — without bothering the writer.

iSada knows your shop's labor rate, parts catalog, and standard hours. A caller asks "how much for brake pads on a 2018 Civic?" and gets a real number — not "let me check."

OIL · 5W30 SYN
CA$74.95
ALIGNMENT
CA$129.00
BRAKES F/R
CA$216.20
DIAGNOSTIC
CA$95.00
LIVE TRANSLATION

Spanish customer ⇄ English mechanic.

Your customer speaks Spanish, your tech speaks English. iSada relays both ways in real time so nothing gets lost.

El motor hace un ruido raro
Engine making strange noise
SERVICE INTERVALS

"You're due for an oil change."

iSada calls customers based on miles or months and books the next service automatically.

5K midue Tue+ tire rotation
TOW-IN TRIAGE

Catches the 2am breakdown.

Roadside calls get a callback window, tow address, and bay assigned — even at 2am Sunday.

Tow scheduled · Bay 32:14 AM
DMS INTEGRATION

Mitchell · Tekmetric · Shopmonkey.

Estimates and ROs flow into your shop management system without a second entry.

MITCHELLTEKMETRICSHOPMONKEY
FLEET ACCOUNTS

Knows fleet customers by VIN.

Fleet manager calls — iSada pulls history, knows the rate, books across multiple vehicles.

FLEET RATE3 vehicles
ILLUSTRATIVE SCENARIO

From "phone chaos" to predictable bookings.

An auto shop owner found that half the day was spent quoting brake jobs over the phone. iSada quotes them off the pricing matrix and books the appointment — freeing up 3 hours per day for actual service writing.

Illustrative scenario based on aggregated data. Results vary by business.

AS
An auto shop owner
ILLUSTRATIVE SCENARIO
52%
Of incoming calls now answered without interrupting the writer.
+CA$840
Per week in tow-in revenue captured at night.
3 hrs/day
The service writer got back to actually writing service.
AUTO SHOP FAQ

Questions auto shops owners ask us.

If we missed yours, tell us.

You upload your labor rate matrix and your parts catalog (or connect your DMS). iSada quotes from your numbers — never makes up pricing.
Yes, plus 38 other languages. The Spanish-speaking customer hears Spanish, your English-speaking tech reads/hears English. Both sides get a transcript.
Yes — direct integration. Estimates, ROs, customer notes, and appointments sync both ways. Also works with AutoLeap, Identifix, RO Writer, and Protractor.
iSada follows your after-hours protocol — captures the location, vehicle, and contact, books the bay, and texts you a heads-up so you can decide whether to come in early.
iSada cross-references your parts catalog by year/make/model. For genuine diagnosis questions, it captures the symptoms and books a paid diagnostic — never guesses.
Fleet accounts get tagged. iSada recognizes the caller, applies the right rate, and books across multiple vehicles in one call.
FOR AUTO SHOPS

Get your bay back. Get your phone answered.

Sign up for free. Bilingual out of the box. No credit card required.